WO Briefing

2026-05-17

✅ 23 resolved 🆕 22 new 💤 18 stale ↩️ 0 bounced

45 open · 8 stores

12494 12494

7 open

#1 REVENUE 0d #3895 Reported 1050

Frappe Machine

Frappe machine water and CO2 line connectors

FRAPPE $700/day; NO backup ×1.5
#28 FACILITY 2d #3883 Reported 70

0

Inside lobby door slams shut.

facility tier; customer-facing +50; 2d old +20
#29 FACILITY 6d #3852 Reported 60

0

There are a few lot lights that aren't db nuts around the bolts

facility tier; 6d old +60
#30 FACILITY 6d #3851 Reported 60

0

One of the lot poles poles by the dumpster is leaning

facility tier; 6d old +60
#31 FACILITY 6d #3850 Reported 60

0

The parking lot where the handicap walkway has some slight holes that could possibly cause someone to fall

facility tier; 6d old +60
#32 FACILITY 6d #3849 Reported 60

0

Freezer door from the walk in has ice around it

facility tier; 6d old +60
#33 FACILITY 6d #3848 Reported 60

0

Present booth window latch knob is broken

facility tier; 6d old +60

12896 12896

1 open

#2 REVENUE 18d #3750 Reported 600

Mccafe Machine

McCafé machine cord short

ESPRESSO $500/day; 18d old +100

22302 22302

7 open

#3 REVENUE 43d #3523 In Progress 220

Fry Fryer

Clogged filter error

FRYER_FRY $400/day; specialist ×0.3; 43d old +100
#21 FACILITY 17d #3764 In Progress 100

0

The parking lot has some small holes on the side you pull in

facility tier; 17d old +100
#22 FACILITY 33d #3623 In Progress 100

0

one of the lot lights toward the back of the lot on the right side has only one nut around one of the bolts. The others are fine just the one

facility tier; 33d old +100
#23 FACILITY 33d #3621 In Progress 100

0

There is a small pot hole (not big) going to the front door but could be filled in a little, someone could fall

facility tier; 33d old +100
#24 FACILITY 43d #3516 Reported 100

0

Wash sink has hairline crack leaking water

facility tier; 43d old +100
#34 FACILITY 5d #3860 In Progress 50

0

Sink leaking and not draining (left)

facility tier; 5d old +50
#38 UNKNOWN 43d #3519 On Hold 100

0

Table BROKE!

unknown equipment; 43d old +100

3890 3890

7 open

#4 REVENUE 173d #2447 In Progress 100

27

Uhc main display bad on front unit and one strip bad on back unit

UHC $0/day; 173d old +100
#13 FACILITY 10d #3814 Reported 150

0

Broken seat lobby

facility tier; customer-facing +50; 10d old +100
#15 FACILITY 31d #3648 Reported 100

0

Hand washing sink time clock

facility tier; 31d old +100
#16 FACILITY 47d #3486 In Progress 100

0

Replace ceiling tiles with holes

facility tier; 47d old +100
#17 FACILITY 59d #3382 In Progress 100

0

Freezer has ice on ceiling

facility tier; 59d old +100
#35 FACILITY 4d #3869 Reported 40

0

remove PVC drains off of old McCafe refrigerator and install on new frig

facility tier; 4d old +40
#37 UNKNOWN 10d #3813 On Hold 100

Muffin Toaster

Motor failure

unknown equipment; 10d old +100

11682 11682

8 open

#5 REVENUE 15d #3775 Reported 100

0

Combi oven not heating and smelled like burning rubber

OVEN $0/day; 15d old +100
#6 REVENUE 33d #3617 On Hold 100

Qing Oven (Right)

Q oven

OVEN $0/day; 33d old +100
#7 REVENUE 55d #3417 Reported 100

0

Ice machines need to be maintenance cleaning

ICE_MAKER $0/day; 55d old +100
#18 FACILITY 13d #3780 On Hold 100

0

Water is leaking from light by station

facility tier; 13d old +100
#19 FACILITY 55d #3412 Reported 100

0

Drive through window signes

facility tier; 55d old +100
#20 FACILITY 56d #3408 In Progress 100

0

Missing ceiling tile in front foyer

facility tier; 56d old +100
#27 FACILITY 9d #3829 Reported 90

0

Back window

facility tier; 9d old +90
#42 UNKNOWN 9d #3830 Reported 90

0

Racks in stock room

unknown equipment; 9d old +90

27885 27885

6 open

#8 REVENUE 129d #2803 Reported 100

UHC Back

UHC cabinet 2

UHC $0/day; 129d old +100
#9 REVENUE 4d #3868 Reported 40

0

Could you please measure the 2 drive thru windows and the large window that is directly in front of the ABS in Drive- Thru- feel free to call with any questions

ABS $0/day; 4d old +40
#10 REVENUE 0d #3900 Reported 0

Pie Merchandiser

Pie oven smells hot/electrical burning

OVEN $0/day
#11 REVENUE 0d #3899 Reported 0

0

Bottom oven not working

OVEN $0/day
#25 FACILITY 72d #3277 In Progress 100

0

Door dash table

facility tier; 72d old +100
#26 FACILITY 87d #3165 On Hold 100

0

Ice buildup under walk-in freezer door

facility tier; 87d old +100

38747 38747

8 open

#12 REVENUE 0d #3896 Reported 0

OJ Machine

Orange juice isn’t dispensing it looks like water

ORANGE_JUICE $0/day
#36 FACILITY 0d #3897 Reported 0

0

Men’s urinal isn’t draining i think it’s the sensor

facility tier
#39 UNKNOWN 16d #3772 Reported 100

0

Filet vat not coming out of E10, will not work

unknown equipment; 16d old +100
#40 UNKNOWN 20d #3728 On Hold 100

0

Washing machine completely broken

unknown equipment; 20d old +100
#41 UNKNOWN 47d #3484 On Hold 100

0

Filet vat keeps hi limit tripping and turning off

unknown equipment; 47d old +100
#43 UNKNOWN 1d #3893 Reported 10

0

Need washing machine hooked up to ecolab chemicals

unknown equipment; 1d old +10
#44 UNKNOWN 1d #3892 Reported 10

0

BDAP 1 printer not working

unknown equipment; 1d old +10
#45 UNKNOWN 0d #3898 Reported 0

0

Pie merchandise plug is burnt and the outlet is burnt

unknown equipment

3461 3461

1 open

#14 FACILITY 62d #3357 On Hold 100

0

Outside lane light coming out of metal

facility tier; 62d old +100